Terms of service

Glam Jewelry – Terms of Service

Welcome to Glam Jewelry.
By using our website and placing an order, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.

Product availability and accuracy
All products listed on our website are subject to availability and may be changed or discontinued without notice. We make every effort to ensure that product descriptions, prices, and images are accurate, but we do not guarantee that they are completely error-free. In case of any error in pricing or product information, we reserve the right to correct the error and update the order accordingly.

Customer information
By placing an order, you confirm that all the information provided, including the shipping address and contact details, is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Order processing and delivery
All orders are processed within 1–2 business days. Once shipped, delivery typically takes 5–7 business days. Delivery times may vary due to external factors such as courier delays, public holidays, or unforeseen events.

Payment and COD
Payment for orders must be made at the time of purchase. For Cash on Delivery (COD) orders, the payment must be made to the courier at the time of delivery. If the customer refuses to accept the order or fails to make the payment, the order may be canceled and the customer may be charged for return shipping or other related costs.

Returns and refunds
Returns and refunds are subject to our return policy. Please review our return policy before making a purchase. We reserve the right to cancel or refuse any order at our discretion, including orders that appear fraudulent or suspicious.

Privacy policy
By using our website, you agree to our privacy policy and consent to the collection and use of your personal information as described in our policy.

Contact
If you have any questions or need assistance, please contact our customer support team